The laptops in question include:
HP Probook 640 G2HP Probook 645 G2HP Probook 650 G2HP Probook 655 G2HP Probook 640 G3HP Probook 645 G3HP Probook 650 G3HP Probook 655 G3HP ZBook 17 G3HP ZBook 17 G4HP ZBook Studio G3HP x360 310 G2HP Pavilion x360HP Envy m6HP 11 Notebook PC
If you have one of the models listed above, you should download the HP Battery Validation Utility to see whether it is affected. The tool takes less than 30 seconds to run. If your laptop is affected you will be prompted to download a BIOS update, which puts the laptop in Battery Safety Mode and allows you to bypass the battery and use it safely when plugged into the mains. Reboot your laptop following the update. You will then be able to have your battery replaced by an authorised technician at no cost. Read next: Best laptops Marie is Editor in Chief of Tech Advisor and Macworld. A Journalism graduate from the London College of Printing, she’s worked in tech media for more than 17 years, managing our English language, French and Spanish consumer editorial teams and leading on content strategy through Foundry’s transition from print, to digital, to online - and beyond.
